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Ordering & delivery
Registering in the webshop
4
Where can I register for the Webshop?
What advantages do I have as a registered customer?
How do I receive my login details?
I haven't received any login details. What shallI do?
Ordering
3
How do I order from the Webshop?
How do I add a comment to my order?
I would like to order more than one copy of an article. How do I do this?
Downloads
7
How long does it take to provide downloads?
Where can I find my download documents?
I am a new customer. Will I get my download immediately?
I work in Purchasing and have to distribute the obtained documents to my colleagues. They are too large to be sent as an e-mail attachment. What do I do?
What are the technical requirements for downloading standards?
See all 7 articles
Delivery
3
What does postage cost?
How long does delivery take?
Which shipping partner will take care of the delivery?
Subscription - ***intern
6
Which subscription is the right one for me?
What are the cancellation periods for our subscription products?
Who can sign up for a subscription?
How many people can use the documents in the subscription?
Can I use subscriptions at more than one site?
See all 6 articles
Help & Contact
